FAQs

Listed below are some frequently asked questions and answers.

Click on a question below to find out more.

How long have you worked in the industry?

We’ve been working with sash windows for over 25 years.

What areas do you work in?

We’re based in Ewell and we’ve got clients in Ewell, Epsom, Reigate, Banstead, Sutton, Leatherhead and all throughout Surrey and London.

Do you windows come with a guarantee?

Yes, we offer a complete guarantee on all our windows.

What happens during a complete box sash replacement?

We will remove existing frames, prepare the opening and fix the new box frames with expanding foam and screws, new painted architraves and nosing/bullnoses will be fitted, along with any making good that needs to be done, and we will remove any waste.

What's involved during fitting new sashes into existing frames?

We take out existing sashes and remove any loose excess paint from the frame and then sand any bare timber and paint it. Following this we fit new steel/lead counterbalance weights and remove any waste when finished.

Do you repair and refurbish sass windows?

Yes, we can help with all aspects of refurbishments and repairs.

What type of wood do you use?

We use Accoya, Redwood and Hardwood.